USER
AGREEMENT
: WebHostingAce.com
provides Domain Name Registration, Web site hosting and Web based
application development. All services provided by WebHostingAce.com
may be used for lawful purposes only. WebHostingAce.com reserves
the right to refuse service and/or access to its servers to anyone.
WebHostingAce.com reserves the right to suspend or cancel any
client's access to any portion or all of WebHostingAce.com services,
when WebHostingAce.com deems that the account has been used inappropriately.
WEB
HOSTING
: The client is responsible for programming and for uploading
the Web site to our Web servers. WebHostingAce.com does not provide
free Web site development, consulting, programming, or debugging
services. The client is responsible for keeping a complete and
current copy of Web site files as backup on a remote system (not
on WebHostingAce.com servers). WebHostingAce.com is not responsible
for any lost files, information or data. WebHostingAce.com's
backup tapes are for backing up our system configurations and
databases and are NOT for keeping backups of client Web sites.
Should any data need to be recovered from WebHostingAce.com's
backup tapes, there will be a restoration charge, on an as-available
basis. WebHostingAce.com does not guarantee to possess the most
current copy of a client's Web site.
SUPPORT
: Technical support is provided via email, ticket system and chat only. Any personal
phone or other direct support will be for an extra charge.The
first contact with WebHostingAce.com is through email. The client
agrees not to spam our support staff and to follow standard Internet
etiquette.
SYSTEM
UPDATES
: The client understands that system updates occur in real time
and as queued batch processes. For example, account passwords
are currently updated as queued batch processes; therefore the
update does not occur in the system instantaneously. WebHostingAce.com
reserves the right to modify the processing times at any time
without notice. If a client or WebHostingAce.com support personnel
(when authorized by client) makes any modifications to a hosting
account, the client is responsible for ensuring these updates
have occurred in our system.
ILLEGAL
ACTIVITIES
: including but not limited to storing and/or distributing illegal
copies of copyright software, hosting/maintaining inappropriate
sites, violating trademarks and copyrights, violating International
laws, selling and/or distributing illegal contraband.
INTERNET
ABUSE
: including but not limited to: spamming - mass unsolicited emailing,
posting obscene or inflammatory messages, nudity, threatening
other Internet users, and spamming our support staff. Any adult
content will be put off the web server as and when or system notices
and the client's account will be terminated without any refunds.
SYSTEMS
ABUSE
: including but not limited to using excessive CPU resources,
using excessive disk space, attempting to gain access to root
and other clients' accounts (hacking), installing continuously
running programs.
WebHostingAce.com
does not censor our customers Web sites, although our policy
strictly prohibits adult sites. The determination of what is adult
content & prohibited, shall be made solely by WebHostingAce.com. Should a policy violation occur, WebHostingAce.com reserves
the right to terminate the account without notice and the client
will be held responsible for any damages to WebHostingAce.com's business, system, servers, connectivity, reputation, service,
network, operations or equipment resulting from its actions including,
but not limited to, government actions, vandalism, retaliation
and claims of libel, unfair competition, infringement of patent,
copyright, trademark, service mark, or other intellectual property
right, violation of privacy.
DOMAIN
NAME REGISTRATION : Domain Name registration is on a first-come-first-serve
basis. WebHostingAce.com will not be responsible for the availability
of the Domain Name in the 3-4 days that it can take to register
a Domain Name. In between you register a domain name
through WebHostingAce.com website and the time payment is
received from you, it might happen that during this period the
domain name is booked by some other individual or organization.
In such a case WebHostingAce.com would not be responsible. The
payment to this effect would be refunded in case the client does
not want to book another domain name.
PAYMENT
POLICY
: All services are provided on a prepayment basis. 2CheckOut.com is our authorized retailer for web hosting and domain registration services.
SERVER
ABUSE
: Any attempt to undermine or cause harm to a server, or customer,
of WebHostingAce.com is strictly prohibited.
Unauthorized
use of other people's accounts or computers, WebHostingAce.com
will strongly react to any use or attempted use of an Internet
account or computer without the owner's authorization. Such attempts
include but not limited to "internet scamming" (tricking
other people into releasing their passwords), password robbery,
security hole scanning etc.
Any
unauthorized use of accounts or computers by a WebHostingAce.com
customer, whether or not the attacked account or computer belongs
to WebHostingAce.com , will result in action against the attacker.
Possible actions include warnings, account suspension or cancellation,
and civil or criminal legal action, depending on the seriousness
of the attack.
Unsolicited Email (Spam)
Unsolicited
commercial advertisements are not allowed in e-mail, and will
likely result in account suspension or cancellation. Commercial
advertisements are unwelcome in most Usenet discussion groups
and on most e-mail mailing lists. Inappropriate posting may result
in account suspension or cancellation. See the newsgroup or mailing
list's charter for whether advertising is allowed or not. "Spamming,"
or sending a message to many different off-topic newsgroups, is
particularly unethical and will be treated as such. Sending a
message, especially an advertisement, to more than five or six
recipients, is by itself spamming unless the individuals have
specifically requested to be added to a mailing list on that topic.
E-mail is a person-to-person medium, not a broadcast medium. Upon
your first Spam offense your mail will be disabled for 72 hours.
Upon your second Spam offense your entire domain will be disabled
for 72 hours. Upon your third offense your account with WebHostingAce.com
will be terminated. No refunds will be given if your account is
terminated for Spam.
CGI
Scripts
Each
account comes with its own universal cgi-bin. You are free to
use any CGI scripts you wish, however we reserve the right to
disable any CGI script that effects normal server operation without
prior warning.
Universal CGI-BIN means you can put your .pl files anywhere in
your www directory.
Chat
Rooms
We
do not allow clients to install their own chat rooms, without
approving it with the WebHostingAce.com Support Team. Most chat
rooms tend to be large system hogs and we cannot allow it as an
account option. However, we do provide a choice of Java chat rooms
that will more than fill your needs and run without hindering
the performance of the machine for others.
Abuse
of SMTP Mail Server
We
only allow our clients to use our SMTP server without using any
illegal techniques and any unauthorised use of our SMTP server
such as spam mail is not allowed.
Background
Running Programs
We
may allow programs to run continually in the background. These
are considered on a one-to-one basis and an extra charge will
be incurred based on system resources used and operational maintenance
needed.
IRC
We
currently do not allow IRC or IRC bots to be operated on our servers.
Payment Policies
All
accounts are set up on a pre-pay basis. All pricing is guaranteed
for the term of pre-payment. WebHostingAce.com reserves the right
to change prices at any time, unless other terms have been agreed
upon.
WebHostingAce.com reserver the right to change its rates or pricing
policy at any given point of time but the customers who have paid
for their account will continue with the same pricing for their
current billing cycle for with they have paid for.
Indemnification
Customer
agrees that it shall defend, indemnify, save and hold WebHostingAce.com
harmless from any and all demands, liabilities, losses, costs
and claims, including reasonable attorney's fees asserted against
WebHostingAce.com , its agents, its customers, officers and employees,
that may arise or result from any service provided or performed
or agreed to be performed or any product sold by customer, it's
agents, employees or assigns. Customer agrees to defend, indemnify
and hold harmless WebHostingAce.com against liabilities arising
out of; (1) any injury to person or property caused by any products
sold or otherwise distributed in connection with WebHostingAce.com's
server; (2) any material supplied by customer infringing or allegedly
infringing on the proprietary rights of a third party; ( 3) copyright
infringement and (4) any defective products sold to customer from
WebHostingAce.com's server.
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